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McCarthy & Stone – Ways of Working

McCarthy & Stone Ways of Working

At the core of The McCarthy & Stone Way is the desire to improve our overall business performance by working consistently
and removing variation across divisions and within offices, leading to more predictable and better outcomes.

The McCarthy & Stone Way describes how we will work in the same way across the whole business

• Commercial–e.g. defining how we run the end-to-end CBR processes
• HR Policies & Procedures –e.g. how we recruit and manage people

• Sales Manual –e.g. how we present ourselves to our prospective customers

• Safety –e.g. how we report accidents

The McCarthy & Stone Way will provide the tools and support to make sure we all work consistently

• Processes, policies and procedures

• KPIs and standards of performance

• Responsibility matrices
• Training and induction support

Find out more about our Ways of Working

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